Meet the HR Business Partner: Olivia Ferderber

Author: Sean Duffy  -  Published: 08/11/2021

“You are braver than you believe, stronger than you seem, and smarter than you think” said English author A. A. Milne. With this quote in mind, Olivia adds that you may already be well on your way to becoming person you always wanted to be. Due to set backs or lack of opportunity, you may not realize how much you can actually accomplish; you just need to keep pushing forward.

Olivia joined Welch in May 2021 after working for over 8 years in high tech, education, and aviation. The HR Business Partner's primary role is helping the business align its strategy with the needs of people and ensure that both parties understand each other's perspective and expectations. She enjoys coming to work with the knowledge that each day is different and unpredictable. She loves the ability to see the big picture while also having a lot of details at her fingertips.

Let's meet Olivia

#1 - What do you consider your specialties are?

Could be industry, or type of work, or both. I would say my specialty is working with people. I consider myself outgoing and truly want to help, understand, and support others. Within HR, Talent acquisition is where I have the majority of my background, but I have worked on big and small teams doing the full range of HR tasks.

#2 - What is your education?

I have a BA in English Literature (minor in Psychology) from Carleton University and I graduated in 2015.

#3 - What are some of your favourite books?

My Favorite Murder (or pretty much any podcast about crime/murderers), This Podcast Will Kill You, and most recently This is Important.  Books – As an English major, I will read almost anything. Three stand-outs for me are A Man Called Ove by Fredrik Backman, The Picture of Dorian Gray by Oscar Wilde, and The Handmaid’s Tale by Margaret Atwood, but I am always looking to receive suggestions!

#4 - What are your credentials & past experience for working in your position?

I have been working in Human Resources for 8 years. I wanted to get into the area because I thought my role would be similar to Toby’s job on The Office (I may be the only person who actually thinks Toby’s job looked like fun…). The work that I do is so much more diverse and rewarding than I imagined it would be, and I love being able to support employees from the beginning to the end of their careers.

#5 - What do you like about working at Welch?

So far, I would say that meeting new, welcoming, helpful people has been the best part of working at Welch.

#6 - What are the values that drive you?

Kindness and respect, and it is impossible for me to truly do my job without those values.

#7 - What do you enjoy doing when you are not working?

I read! Or go try out new coffee shops and brunch spots in the city. I also raise monarch butterflies.

#8 - What was your favorite subject in school?

English – and it never stopped being my favourite subject.

Let's finish it off on a light note:

#9 - What's the best advice you've ever gotten?

Remember that you can only do as much as you can do. When you are feeling overwhelmed, it’s important to remember that there is only so much that you can accomplish in a day and as trying your best is the best you can do.

#10 - Who was your first celebrity crush?

Orlando Bloom in Pirates of the Caribbean.

#11 - If you could be an animal, what would it be?

A sea turtle! I’d love to be any type of sea creature but I have a particular fondness for turtles.

#12 - What do you like to do at home?

Curling up with my cat to read, listen to music, or craft. I am slowly making my way through just about every craft there is during this pandemic.

#13 -  What's your favorite article of clothing?

A Rolling Stones t-shirt I got from their concert that attended with my dad.

#14 - If you were to create a superhero, what super power would you give it?

A high proficiency with observation, deduction, and reasoning like Sherlock Holmes.

#15 - If you could meet anyone in history, who would you meet?

I would love to meet Charles Darwin.

#16 – What did you want to be when you grew up?

My dream job would have been an archaeologist (or, as I grew up, a physical anthropologist).

#17 – Favourite TV show as a kid?

My favourite TV shows as a kid were probably Arthur or The Magic School Bus. I also liked watching throw-backs with my parents like Wacky Races and The Flintstones.

Human Resource Business Partners do a little bit of everything. They act as the main point of contact between the HR organization and the business units at Welch. One of their main responsibilities is to ensure that there is a constant flow of communication, allowing for effective issues management, which also produces an effective working environment for employees experiencing change.

As an HR Business Partner, Olivia:

  1. Provides consultation and advice to both internal and external clients using knowledge and experience of best business practices to ensure ongoing satisfaction of the organization’s diverse groups of employees; 
  2. Enhances the overall HR environment of the organization by assisting the business in achieving its strategic business objectives;
  3. Assists employees and management with to understand and navigate changes to policies, services, and programs;
  4. Ensures that all corporate policies are communicated to employee through various means (e.g., intranet, e-mail, etc.);
  5. Ensures that there are formal and informal communications with employees regarding HR issues (e.g., career development, employment, etc.), and;
  6. Supports employee training for organizational development and employee relations.

And so much more. Want to know more about her role or how she helps drive business success? Reach out to her at

Author Profile

Sean Duffy
Sean Duffy
Senior Manager
613-236-9191 Ext:155

Sean Duffy is the Senior Manager at Elevate by Welch, with more than 10 years of accounting & finance experience. Sean is one of the very few cloud-based accountants who have an in-depth knowledge of Quickbooks Online as well as desktop applications. His familiarity with these cutting edge technologies allows his clients to benefit from a more streamlined process while still maintaining secure data backups and information security protocols.
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